A customer hired us to move a very heavy over-sized commercial sewing machine out of her basement. It wouldn't fit through the basement door, so she handed me a power saw and said do whatever you need to - to get it out. We spend a lot of time in training on how to take care of the customer's property. For once, I got to throw caution aside and cut a hole in the customer's wall. I have to admit it was kinda fun. We got it out of the house, and she was happy with our work.