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The KMS Scoop - 8/1/2016

8/1/2016

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Notes from the boss - The Power of Persistence

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"Nothing in the world can take the place of Persistence. Talent will not; nothing is more common than unsuccessful men with talent. Genius will not; unrewarded genius is almost a proverb. Education will not; the world is full of educated derelicts. Persistence and determination alone are omnipotent. The conventional definition of persistence is: "Refusing to give up or let go; persevering obstinately; firm or obstinate continuance in a course of action in spite of difficulty or opposition."  Is it any wonder then, that persistence is the fundamental difference between a successful outcome and a failed outcome? In that case, it behooves us to develop the vital quality of persistence.

Here are some tips on developing persistence or perseverance:

➢ Decide what you want to accomplish and set goals.
If you don't have a desired destination or goal then you will most likely wander.  This is true of making big goals or small daily goals. In a study done in New York several years ago researchers surprisingly found that people who set clear, concise goals succeeded in achieving them 95% of the time! 
➢ Prepare for Obstacles and Setbacks. Know and accept that there will be obstacles and setbacks; then prepare for them. Nothing important was every accomplished without adversity, setbacks and difficulties to contend with along the way.  Persistence is often the difference between a successful outcome and a failed one due to giving up.
One of the ways you can prepare for setbacks and obstacles is to anticipate potential problems and have a contingency plan.  
➢ Take the first step. You cannot persevere; much less succeed, if you never try to accomplish something. So many of us procrastinate, fear failure or are too frozen in our tracks to take the first step towards achievement. You will not fail if you don’t try something, however, you will never succeed either. 
➢ Review, reevaluate and revise. If things do not work out the way you hoped then review the steps you took and the process you followed. Reevaluate by examining what went wrong and where. What didn't work? What could you have done better? Did you have all the necessary skills and tools? Your findings will be most illuminating, and in turn, allow you to set up a better, more comprehensive approach. You will revise and improve the current strategy.
➢ Garner support and encouragement. Stay away from naysayers; instead seek wise counsel and advice from those experienced in your endeavor and those who want you to succeed. They can assist you by making suggestions and recommendations based on their experience and expertise. You will still have to do the hard work, but there is nothing more encouraging than having positive reinforcement.
➢ Maintain focus. One of the obstacles to attaining success is losing motivation and focus. Avoid getting caught up in negative or unproductive thinking such as, "This will never work." "I can't do this."  
➢ Enjoy! The greatest feelings of accomplishment derive from knowing you've overcome obstacles and conquered adversities to achieve your goals. Your ultimate success will be exponentially more satisfying and fulfilling when you know what it took to get there.

​Adapted from The Power of Persistence - By Z. Hereford


Company News

  • The trash truck is getting a new clutch and won't be available for awhile.  Please place bagged trash in the little chevy (parked where the trash truck normally is).  All other trash is to be placed in Sam's open trailer which will be in the same general area.
  • In case you were wondering I took July off from writing in "the kms scoop".
  • Summer schedules - as school gets closer to starting we will continue to see our staff change.  The next 2 weeks will be a transition period for many of you.  Thank you so much for your hard work this summer and best wishes in your schooling this next semester!
  • I am planning a late summer or early fall "moving olympics."  More info to come on that.
  • Kearney Moving sponsors a church softball team.  This year we got runner up!  See pics below.

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Customer Recognition

  • Awesome couple of guys.  Did a great job! - A. Krones (nice job Dave and Trevor)
  • We couldn't have done it without Josh and his crew.  They were great! - Hester (nice job to Weinberg, Rivas, Ian, Marcus, Keaton)
  • Even coming out to pickup boxes before the move was a great professional experience by the gal up front.  The moving crew were all very good young men! - McDermott.  (nice job Jo, Ian, Havranek, Marcus, Walker)
  • The guys were very professional, courteous and worked very hard and quickly to get us moved in one day.  Thank you.  - Davis (nice job to Hofer, Havranek, Alex Hayes, Dave, Trevor)
  • Roger Baker went above and beyond. I had a last minute change and he made it happen.  The crew was professional and nice and happy and it was a hot July day!  -  Foster (nice job Roger, Jones, Kendall).
  • Last week Jay Dostal of KPS mentioned Kearney Moving in the front page article of the Hub - about the new high school.  They continue to very impressed with our work.  Here is a portion of that article.
    Now that KPS has received occupancy of some portions of the new building, Dostal said, teachers will begin to unpack boxes and set up their classrooms. He added that KPS contracted with Kearney Moving to get boxes from the former high school building to the new high school.  “They actually moved all of the teachers’ boxes into the rooms that they wrote on their labels,” Dostal said. “We spent a lot of time last year going through various moving procedures. Our staff packed up their own rooms, put labels on what rooms they were going into and Kearney Moving moved it into those particular rooms. It is not like they are having to go around and search for things they packed up. They are already in their rooms.”

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Staff News

Special thanks to our summer staff.  We couldn't do it without you!
  • Ian Bish will be taking a teaching position in Burwell.  His last day was Friday.
  • Vlad K. will be starting back into wrestling at UNK.  His last day was Friday.
  • Cody Gilsdorf is moving back to Lincoln to prepare for school.  His last day was Friday.
  • Adam Strecker will be heading back to school next week.
  • Eric Jones will be taking a position at his church starting Friday of next week.
  • Jo's birthday was Friday and about 12 of us sang her happy birthday in the office.  Probably the smelliest / off key celebration that she has ever had:)
  • Belated July Birthdays go out to Eric Jones, David Sohler, and Trevor Jarman!
  • Bill Werner's sister passed away last week unexpectedly due to health complications..  Please keep he and his family in your thoughts and prayers as they travel to the funeral in Dallas this weekend.
  • We have a new hire named Joel Kramer.  He is a student and plans to work 30+ hours a week for KMS.

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Policy & Procedures

  • Texting protocol issue:  if you are texted your assignment don't respond that you got it unless the text asks for that.  If you don't receive a text then it's appropriate to text us to see if you were overlooked.
  • Pretrip inspections need to be done more consistently.  All foreman need to do a basic pretrip before they start a work day.  Check oil,  Check tires, Check lights, Check coolant, Check belts.  A more extensive pretrip needs to be done for longer trips but the basic pretrip needs to be everyday we use the truck for a job.  Our straight trucks are suffering the most.  
  • Make sure you report damage done to our vehicles.  We have had a few items not reported recently.  Damage to back door on 7936, damage to the faring on the '04, and damage to the belly boxes on 13594.  Even if you didn't do it please get it reported so we can get it fixed.
  • When we are putting away SIT into the vaults we need to get a minimum of 2 clips per side (preferably 3 clips.)  I came across some that only had one and this isn't enough. 

Safety - Driving Awareness

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Hey guys I want to emphasize our driving safety.  We have had great success in this area of our business and it's a credit to your professionalism.  But it only takes a moment of distracted driving to change that.  Please stay alert and be safe.  This is a news article from yesterday about a truck driver who got arrested and charged with himicide on Sunday.  

OGALLALA, Neb. (NSP Press Release) -
 
A semitrailer truck driver has been arrested on suspicion of motor vehicle homicide following a collision that killed five people and injured six others Sunday on Interstate 80 in western Nebraska.
The injured were taken to Ogallala Community Hospital. From there, three were flown to hospitals in Colorado, the Nebraska State Patrol said. The extent of their injuries was not immediately known.
The crash happened in a construction zone about 4 miles west of Brule, just before 11:30 a.m. MDT.  The semi was heading west when it collided with the rear of a westbound van, the State Patrol said. The force of the collision pushed the semi and van into three other passenger vehicles. The semi and van both became engulfed in fire.
All five who were killed had been in the van, the patrol said.  The semi driver, identified as Tony A. Weekly, 53, of Baker, Florida, was treated at a Julesburg, Colorado, hospital and released. He was then taken back to Nebraska, where he was arrested on suspicion of motor vehicle homicide and jailed in the Keith County Jail, the patrol said.
Interstate 80 was closed for about 10 miles in both directions for about six hours.  The Keith County Sheriff’s Office, Ogallala police and rescue units from Big Springs, Ogallala and Brule responded.


Fun and Interesting

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Rivas and Weinberg play on our sponsered church softball team.  They are showing off our teams runner-up plaque and the team shirts.

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Eric delivering a family to Kansas City today.

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The KMS Scoop - 6/28/16

6/28/2016

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Notes from the boss - is kindness a sign of weakness?

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One of the things that I get really excited about is happy customers.  One of the most common things that I hear from our customers is how nice and respectful they are being treated by you.  I really appreciate the consistency we are showing in this area.  The idea of kindness is something that our culture is hungry for.  Many many people are tired of being treated poorly at work or out in public.  Showing kindness at key times in an individuals life can make or break their confidence and growth.  This week let's look at a few key points on the subject of kindness and how it fits into our work and our lives.
  1.   The"who" is more important than the "what"  -  Kindness means that we're more concerned with who a person is becoming than what they're doing.  Caring about people isn't good just for the people you are around; it's good for you, too.  Results are vital to any organization but if the results are all that matter then we will create relational chaos.  While we may achieve what we set out to do, we leave behind a wake of distrust because people feel used and abused rather than valued and appreciated.
  2. Kindness and correction go hand in hand.   -  Kindness doesn't mean we avoid having difficult conversations with people.  Kindness doesn't mean we refuse to address poor performance.  Kindness demands that we tell the truth.  As we lead others make sure that you correct with kindness.  These are opportunities that may seem difficult at the time but actually can be one of the most beneficial things you can do for someone.
  3. Kindness must be intentional  - We have to make a conscious effort to be kind,  Our position can deceive us into thinking we no longer need to be kind to people.  One of the myths in the world is that the higher a person climbs, the less kind they have to be.  One of the excuses we can make is that "we are too busy."  Taking a few minutes here and there to train a new employee or listen to someones problems can improve relationships in a significant way.   
  4. We need to allow people to make mistakes.  -  Whenever you have the urge to be unkind to someone for something they've said or done, try to stop and remember how many times you've said or done something foolish.  How many times have people shown you kindness rather than condemnation in those moments.    As your boss I know that you are going to make mistakes and I know it's going to cost the company money.  How do I know this?  Because I have already made most of the same mistakes myself.  But those mistakes have become critical opportunities to grow and learn.  When we learn from those mistakes we can grow in our skills and our character.  
Kindness isn't a sign of weakness.  It's a sign of strength, and it's an essential trait for anyone who wants to grow.  Building a culture that people love to work in means that we all need to model kindness.  I continue to be encourage with tone you all are setting at work so keep it up!  



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Company News

  • Reminder:  Kearney Moving will officially be closed on July 4th.
  • The Atlas Inventory App is having problems.  This is not our problem - the company is having issues.  The app won't work if you get the most recent update.  So if there is anyway you can shut off the automatic update until the issue is resolved that would be best.  Call Sam if you have more questions.
  • Need your help locating the company chain saw.  We haven't been able to locate it recently.  If you know anything about where it could be please let Justin know

Customer Comments

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  • "Chris and Adam were very pleasant to work with on this move.  Thank you!!" - Bonnie McCord (nice job Rivas and Strecker)
  • "Guys were organized and efficient and never stopped - Super crew." - Jerry Colvert - (nice job Weinberg, Zach, Jadon, Brown, Sohler)
  • "They did a great job!  The whole process was handled very professionally from start to finish." - Amy Stokebrand (nice job Matt, Havranek, Adam)
  • "Wonderful, professional, and efficient." - Rachael Brown (nice job brown & Ian)


Staff News

  • Happy birthday to David S. and Trevor Jarman this week!
  • Congrats to Chris Rivas - received the Tip Award
  • Congrats to Eric Havranek - received the Tip Award

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Policy & Procedures

  • Protocol for cleaning trucks.  Generally we want misc. equipment and extra cardboard unloaded off your truck at the end of the day.  If you truck needs a major clean up that's different.  Check with the office in those situations.
  • I am making a slight change to the texting protocol for foreman.  You no longer have to worry about coming in 15 minutes before the stated time.  I will send you the actual time you need to be in.
  • Another texting protocol issue:  if you are texted your assignment don't respond that you got it unless the text asks for that.  If you don't receive a text then it's appropriate to text us to see if you were overlooked.

Fun & Interesting

Congratulations to the whole team for this one!  This week Atlas Van Lines award us this award for being an agency that exemplifies the reputation for quality and superior service at our facility.  This is the first time we have won this award!!
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Let's not do this:)

Dustin Schledewitz is doing a fundraiser for their church and they are raffling off a '69 Chevelle (fully restored).  Check the article if you are interested.  Tickets are $20 each.
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The KMS Scoop - 6/21/16

6/21/2016

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Notes from the boss

Attitude.
Yesterday I started out by having another truck break down, and then the phone system went down, I forgot the right set of keys on the way to pick up another truck from the mechanic, and things just kept on happening,  I was pretty frustrated by 9:30am.  Each of you probably could give me a similar list of issues that frustrate you on any given day.  

So how do we manage our attitude through challenging times.  For some it's easier to than others to manage your emotions but all of us have to work at it.  First of all I want to say how genuinely proud I am of the amazing attitudes that I am see from each of you.  Our customers continue to be blessed by your great service.  Here are some things that can help you on the days when things aren't going so well.


  • Consciously determine to be calm. Don't react, think! Remember your goals and respond appropriately. Choose to remain calm!
  • Communicate. When someone upsets you, tell them. Calmly talk to them about how you feel about their words or actions. Learn to express yourself better -- clear and composed. Choose to!
  • Remove yourself. Get away from the scene until you can respond without anger. Your success will not happen overnight. Take it one step at a time, one day at a time. Remember to relax.  Keep in mind you can reach out to someone you trust for help. Choose to!
  • Frequently take time for yourself. Do something you enjoy like walking in the park, swimming, reading the Bible, or seeing a feel-good movie. Do something nice for someone you admire. It's okay to feel good about yourself. Choose to!
  • Look for the positives. Don't dwell on the negatives. "Don't sweat the small stuff." Don't worry about things that are out of your personal control. This is difficult, but an attitude and behavior that can be learned!

Company News

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  • Kearney Moving will officially be closed on July 4th.  I realize this is a change from what we have originally said but the jobs have not filled in for that day like we anticipated.  Everyone has been hitting hard so let's all enjoy a 3 day weekend.  Everyone will be expected back to work on the 5th.  If you want hours on the 4th let me know and we will see about possible options.
  • I need your help.  Someone in the community has been gaining access to the river without my permission.  If you see any cars you don't recognize on KMS property, sitting down by the river, or using the gate in the employee parking lot let me know via text ASAP.

Customer Comments

  • ​​"It was very pleasant.  Every aspect of Kearney Moving was very professional and courteous.  Turned an unpleasant task into an enjoyable one - McVicker" (nice job to Sam, Alex, Zach, and Cody)
  • "Great guys - I felt the piano was safe in their care.  Thank you! - Erin Hanna."  (nice job Weinberg, Marcus, Ian, Alex)
  • "Everyone was so nice and considerate of our things - Fleer."  (nice job to Hofer, Sohler, Bober, Jones, Matt.)

Employee Recognition & Staff News

  • Chris Rivas as you know has officially received his CDL.  Nice job Chris!!
  • Bill Werner - Tip Award
  • Chris Brown - Tip Award
  • Josh Nelson - Peoples Choice Award

Policy & Procedures - reminders

  • Reciepts & Cash.  Many of you are handling company cash.  Remember to save receipts and turn them in at the end of the day.  If you have any change it needs to be turned in as well.  You are responsible to label the receipt based on what you purchased & why.  For example if you fueled up the Venture you need to label your receipt "Fuel for Venture".  You also need to put your name at the top of the receipt.
  • Parking straight trucks.  We still need to keep the trucks organized a little better.  All trucks need to be neatly parked about 3 ft apart in a straight line starting with the Quad (furthest west); then the Jimmy's, then the Ford Straight truck, then the 2 small pack vans.
  • Morning pretrips - drivers make sure you are doing a basic pretrip each morning.  A minimum of the following should be performed:  check oil, check radiator, check tires, check lights.  We can't afford mechanical break downs due to not checking these items.

Fun & Interesting

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Weinberg and Keaton relaxing at the motel in Wichita, KS.
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Bill and James in a heated argument. Punches were thrown and Bill was arrested. Kidding - they both look a little mad though:)
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Cleaning another trailer.
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Jones dying from heat.
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The KMS Scoop - 6/13/16

6/14/2016

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Notes from the boss

Determination 
As the summer heats up it's easy for everyone to get tired.  I want to say thank you for how well I see each of you executing.  I am encouraged with the level of care and intentionality that I am seeing.   As the muscles get tired and the days get long I want to remind each of you that your efforts are paying off.  C
ustomers continue to give us outstanding reviews and claims are very reasonable.  Sometimes it's easy to let things slip because we are weary or frustrated.  
Remember that one of our core values is "to be passionate and determined."  What does that mean?  It means that we continue to do our best even when those frustrations come.  Why?  Yes it's good for the company when you work with determination but it's also good for you.  Every day we have the opportunity to develop our character.  Our character stays with us long after the work is done.  Character translates to all areas of our life.  If you are passionate and determined in whatever you do you will be a huge blessing to those around you and I believe you will live a much more meaningful life. Thank you for the "passion and determination" you are modeling
today.    

Company News

  • Jimmy 2 has the AC fixed
  • Quad cab should have AC fixed by Weds of this week
  • Kearney Public job - floor covering will start going in this week to prepare for moving all teachers materials.

Customer Comments

  • This was from a friend of mine ...  "Justin, I was sitting in the stands in Amherst at a softball game on Wednesday and over heard a couple families talking about moving. One of them mentioned that their friend used Kearney Moving and said the service was outstanding. They said the guys loaded boxes into the truck and then (not walked), but ran back to the house to get more boxes.  He just went on and on about how awesome his experience was. So great job to you and your employees!!! People are noticing and the word is getting around. Your employees outstanding service is the best advertisement you ask for. "
  • Kathy Ulrich - "The overall experience was very good.  Respectful and hardworking crew.  Appreciated your ability to accomodate our convoluted time schedule.  If you ever need a recommendation please call!!  It would be my pleasure!  (nice job to Sam, Sohler, Adam, James, Rivas.)
  • Adams land & cattle.  Wonderful.  The crew helped us move everything out - even the stuff not going to storage. (nice job to Havranek, Strecker, Walker)

Employee Recognition

  • Sam Lanka - People's Choice award
  • James Wolf - People's Choice award

Staff News

  • Adam Herrera Update.  Adam's baby boy (Bryceton) will be coming home from the hospital in Omaha this week.  Adam said he's stable and the doctors want to wait a few months before they consider surgery.  Thanks for the prayers and Adam should be back to work by Saturday.
  • Bill Werner.  As many of you know... Bill's home was hit by a drunk driver a few weeks ago.  He and his wife found a new place to live and have moved in. 
  • Justin's wife is officially through with cancer treatments.  Thank you to everyone who has helped us out and prayed for us.  I am very thankful for the KMS team.
  • Chis Brown's Birthday on Saturday!

Policy & Procedure - reminders

Please park the straight trucks according to Sam's drawing on the bulletin board
  • Make sure your time off requests are turned in on time and accurately.  We are not always able to grant time off if they are not done according to policy
  • When unloading trucks make sure that small items are not buried under pads.
  • Timeliness - I want to comment on 2 things.  1) If you like to run early that's great but you are not to clock in early than 15 minutes before your assigned time.  2) Some of you are cutting it a little too close on being here on time.  You are expected to be clocked in at your assigned time and not driving onto the lot.

Fun & Interesting

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Eric stopped by with his son before Memorial Weekend
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I know it's hot but maybe this will cool you down a bit:)
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Matt (hanging from the top), James, and Strecker pulling packing.
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Rivas & Sam assembling the new carts.
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Cody and Matt suited up for risky moving at KPS
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The KMS Scoop - 5/31/16

5/31/2016

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Notes from the boss

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Focusing on patience
Dealing with frustrating customers, irritating co-workers, or negative circumstance can really try our patience,  At some point in our day, week, or year we are going to face something that really gets under our skin.  How do you respond?  How should you respond.  Let me fill you in on a little secret - we don't become patient when things are easy;  we tend to learn patience through the storms of life.  Patience isn't one of those virtues that come naturally to many of us but the good news is that it can be developed over time.  Here are some good things to think about when it comes to being patient.
1. Embrace the process.  
Sometimes we find ourselves frustrated because we can't get things accomplished quickly enough.  Embracing the process means that we look at the value of the journey itself not just the goal.  If we aren't careful we can miss valuable lessons along the way that actually can be just as valuable as the goal itself.  Sometimes the experiences that seem inconsequential to us are the training ground to prepare us for the job ahead.  There's no true progress for the leader who is unwilling to patiently embrace the process.  .   
2.  Be patient with people.  
​If we are going to be effective leaders, we also need to learn to be patient with difficult people.  Whether it's a home, a business, or a ministry; everyone has a difficult time with someone.  If we can remember that everyone is in the process of developing and learning (including ourselves) it will go a long way in helping us to be more patient..  Being patient doesn't mean that we ignore issues that need to be address but it does mean that we deal with people with the same grace we would want extended to us.   


Company News 

IMPORTANT SCHEDULING ANNOUNCEMENT
Roger will no longer be doing the scheduling texts.  Justin will be overseeing this again.  Here is what you need to direct to Justin.
1.  Truck break downs and repairs go to Justin
2.  Time off requests go to Justin
3.  Texts for the following days work will come from Justin
4.  Direction for end of the day work & down time will need to be directed to Justin
5.  All claims issues need to be directed to Justin
6.  All management issues need to be directed to Justin

Please contact Justin first on any of these issues.  If you can't reach Justin you may connect with Roger.  The reason for this change is because Justin's wife is nearly done with her cancer treatments and his availability has increased.


Note to Summer Staff.
Summer is now in full swing and that means our full summer staff is up and going.  If you are summer staff only here are a few things to keep in mind as you get acclimated to Kearney Moving.
1.  Deliver an "I'm on it" work ethic.  One of things we value is a solid work ethic.  I'm proud of how I am seeing many of you embrace this.  Continue to respond to your foreman with an agreeable and willing attitude.  Then follow up by doing all that you were asked to do.
2.  Build good communication with your team.  As you are learning new things it's easy to be overwhelmed and it's natural to be reserved in a new environment.  However, make sure that you are communicating with your superiors that you understand the instructions you were given.  If you are too quiet we don't know if you are grasping things.  Don't be afraid to ask questions - we are here to help you.  
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Note to foreman
As a general reminder please remember the following.
1.  If you are the foreman you are to be in 15 minutes earlier than the time in your text.
2.  Make sure you are reviewing all of the notes and information on your paperwork before your crew shows up.  Pay special attention to the details that the office has entered about your job.
3.  Double check your truck equipment and supplies.  We want to make sure that you aren't missing anything obvious.

Safety Tip - Plenty of fluids

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​In summer weather and other hot, humid working conditions, drinking enough water is vital to preventing heat illness. The most serious illness, heat stroke, can be fatal. It occurs when the body’s cooling system fails because of moisture and minerals lost to sweating. To prevent heat illness under hot work conditions
  • Wear clothing that allows air circulation
  • If possible, try to stay out of the sun
  • Take breaks when you can and drink water frequently.
 Don’t drink a large quantity of water at once, just keep on sipping. Drinking enough water helps keep the body’s digestive and elimination systems working properly. What is enough water? Eight glasses (eight fluid ounces or about .25 of a liter each) is probably as good a starting point as any. Drinking other beverages and eating waterlogged produce such as lettuce also supplies some of your water requirements. Then adjust your water intake for what seems right for you.
Clear urine, a regular digestive system and supple skin are signs of adequate fluid intake. Headache can be a sign of dehydration, so try drinking water before you pop a pill.
Now, about that old water bottle. If it’s just an old soft-drink container, replace it with one intended for repeated use. Maybe you should get two so one can go in the dishwasher every so often. Try not to handle the bottle, particularly the top, unless your hands are clean.
Plenty of clean water to drink is a privilege enjoyed by workers in this country, with few exceptions. So enjoy drinking your fill for good health
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Customer Comments​

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Salley Florell
David & Alex were our movers and they were polite and careful with our things.  Great employees.



Keith Herald

​I was very happy with the moving service provided to me by Kearney Moving. They provided me with "Very professional and careful service."   
They had the best price of the movers in the area as well, almost half the price of another mover in the Kearney area.  (Nice job to Hofer & Herrera)

​Anna Polson
(from our facebook page)



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Policy & Procedure

Attendance Policy
1. Timeliness
a) Arrive on time as instructed and contact foreman or company ASAP if you will be more than 5 min. late
b) Consistent tardiness may be cause for reprimand or termination, and unexcused absences may be cause for reprimand or termination.
c) Employees who are left due to tardiness may travel to the job site at their own expenses or possibly forego hours for that day. Mileage will not be reimbursed. d) If calling in sick, we would like as much notice as possible, with a minimum of 90 minutes’ notice.
2. Recording Hours
a) Enter start and stop times each day (use cell phone time) to the nearest 5-minute increment.
b) Enter unpaid breaks. c) Enter whether they are Atlas hours or Kearney Moving hours. d) Enter vacation or holiday pay. Note: Vacation and holiday pay does not apply to overtime hours.
3. Time off
a) Complete a Time Off Request Form when needed.
b) Company requires two week notice (during summer) unless emergency.
c) Requests made within 48 hours of notice have a high likelihood of being denied.
d) If the job schedule is slow, employees may be able to take time off without advance notice.

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The KMS Scoop - 5/24/16

5/23/2016

1 Comment

 
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Notes from the Boss

Our mission is "To bless every customer with incredible service that is worth bragging about."  As we start the busy season I am very encouraged with where we are at.  We continue to get feedback from our customers that is awesome.  Customers are feeling well served and cared for.  We are anticipating a busy summer and the stakes are high.  For us to have a great year we need to have a great summer.  This means that all of us need to keep our eye on the ball and continue execute well.  I feel great about the level of experience we have with our year round staff.  I'm excited about the character and quality of our new hires. So as we start this summer I want to encourage each of you to be professionals, have fun, and work hard.  Let's have a great summer!!    

Company News

  • Break Room.  Everyone on staff has a mailbox and a locker space.  Make sure that you check your mailbox at least once a week.  Feel free to use your locker space for whatever you need.
  • Parking Area.  We have marked new parking areas in the north parking lot to handle everybody.  Year round employees park in the parking areas closest to the warehouse.  Summer employees park in the farther parking areas.  Thanks. 
  • The Little Ford pack van will be back online later this week.
  • Kearney Public High School news.  Unfortunately there is a safety code we have to follow at the new school.  All KMS staff will have to wear pants and a hard had while on the job.  This is only at the new school.  We will be getting hard hats purchased within the next week.  More information to come.
  • Summer Staff.  We have most of the summer staff up and going this week.. See the following pics so you get to know them.
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Jadon Smith - UNK Student. First summer KMS
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Jordan Bober - KHS Graduate. First summer KMS
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Trevor Jarman - UNK Student. First summer KMS
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Alex Hayes - UNK Student. First summer KMS
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Walker Johnson - UNK Student. First summer KMS
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Cody Gilsdorf - UNL Student. Second summer KMS.
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Adam Strecker - UNK Student. Third Summer KMS
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Matt Leigh - KHS Senior. Fourth summer KMS

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Eric Havranek - Teacher/Coach. Seventh summer KMS
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Keaton Lewis - UNL Student. Third summer KMS.
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Marcus Kring - Wayne State Student. Third summer KMS
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Ian Bish - UNK Graduate. Third summer KMS
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Dave Sohler - UNK Student. Fourth Summer KMS

Customer Comments

I want to give a very special thanks to Hofer, Rivas, Herrera, and Wolf.  One of our customer's Angie Richeson of Gothenburg gave us one of the best reviews KMS has ever had.  She posted this online and these guys completely nailed our core values.  Really nice job guys!!!  Your really represent us well!

"This is a very belated THANK YOU for the incredible moving experience we had with Kearney Moving Service!!!  Your moving crew moved us from one house to another in Gothenburg on Wednesday, April 13th and we have nothing but amazing things to say about the whole experience.  The crew was timely, professional and extremely efficient.  They were also very friendly, had amazing manners, communicated every step of the moving process with us and most importantly... they were just really, really good at their job!  Moving can sometimes cause anxiety and I remember waking up that morning, taking a deep breath and saying "here we go...".  Bottom line... from the moment the crew arrived, they eased my nerves and anxiety and actually made the moving experience kind of "fun and entertaining".  For that I am forever grateful.  One of the things I appreciated about the crew was their "down to earth" nature.  Although I could sense their continual professionalism and their constant need to get busy because they were on the clock... and every minute counts... they also made us feel like they were completely dedicated to "our family" for the day.  They took the time to chat with us (both moving and non-moving related) and even took the time to take a picture with our 13 and 10 year old girls at the end of the day (see attached).  Our girls thought "the crew" was pretty incredible :)  It's funny how "heroes" surface in the most unexpected places... ;)
Sidenote... we were VERY pleased that our actual cost of moving was LESS than the estimate!  That doesn't happen very often and we give complete credit to the effective and efficient nature of the crew you sent our way!  Thank you, thank you!   Thanks again for your EXCEPTIONAL services.  From the moment I filled out the "estimate" form on your website and received a follow-up phone call almost immediately... all the way to the moment the truck drove away from our NEW home, we were completely satisfied.  Nothing but positive comments & referrals from the Richeson's!"

Thanks,
Joe, Angie, Chiara & Ashlyn Richeson
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Rivas, Adam, Hofer, & James. With the customer's kids in Gothenburg.

Staff News


  • Jo Godert enjoyed a vacation up to Canada last week.  Good to have her back!!
  • Roger & his wife are looking forward to moving into their new home this week!
  • Bill and his wife (Barbie) had a scare on Saturday night.  A drunk driver hit his house going 80 mph.  No one in the house was hurt but there house isn't livable and the guy who hit it was seriously injured.  Despite the mess everyone is counting their blessings.
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Employee Recognition

  • Jones - People's Choice
  • Jo - People's Choice
  • Ian Bish - Tip Award
  • Rivas - Tip Award

Policy & Procedure

As we start into a new summer I want to keep all of us aware of important policy issues.  As we serve our customers lets make sure that we keep the following in mind.​

General Conduct
   (1) Respect: treat customers, employer, and employees respectfully.
   (2) Professionalism
   (3) Do not behave in a way that would not fit in with normal professional conduct.
   (4) No excessive goofing off, etc.
Language
   (1) No use of inappropriate language including swear words or any reference to God,                  Jesus, or Christ outside of a religious discussion.
   (2) Lewd conversation is also prohibited.
   (3) Refrain from discussions involving vulgar subjects, sexual subjects, drugs, alcohol,                partying, and the like.
   (4) Discrimination: absolutely no racial slurs or discrimination.
General cell phone use at work
   (1) Allowed if business related.
   (2) Reimbursement is allowed if employee uses phone consistently for work purposes.
   (3) Personal use is allowed during breaks and while traveling.
   (4) Ask job foreman for permission to use cell phone for emergency or important call.
   (5) Talking without a hands-free device is prohibited for drivers of any company vehicle.
Personal texting
   (1) Up to 10 personal text messages allowed during work hours, as long as texts take less       than 30 seconds each.
   (2) Texting that exceeds limits set above should be taken off of your time at the end of the      day.
   (3) Company expects you to act fairly and respectfully in regards to this issue.
Texting while traveling
   (1) Texting is prohibited for drivers of any company vehicle.
   (2) No restrictions for non-drivers.
   (3) Texting should never affect a team effort.
Music and personal listening devices
   (1) Permitted as a passenger during ride time.
   (2) Allowed when packing boxes provided you are working alone (one ear bud is allowed          or phone speaker is allowed as long as it's at a reasonable volume.)
   (3) Not allowed while loading or unloading the truck unless you are a foreman, and the              music should remain on the trailer.
   (4) Music should always be at or below conversation level and should not be considered         offensive or abrasive to others. 


Fun & Interesting

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Eric Johnson at Powder River Pass in Wyoming - last week.
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Ryan Wurdeman (Kearney Moving Alum) stopped by last week.
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Strecker, Keaton, and Cody doing some training.
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Weinberg, Bill, and James showing off the summer look.
1 Comment

The KMS Scoop - 5/11/16

5/11/2016

1 Comment

 
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Company News

  • The Volvo should be back on line next Monday.  
  • Roger & Justin met with KPS about moving the high school.  The project is behind with construction and dates have been moved back a few weeks.  A majority of the work will start in July but we will have a smaller projects in May & June.

Staff News

  • Wishing Steve Lillyman happy birthday this Friday
  • This week Keaton, Adam Strecker, and Cody Gilsdorf are training and will be ready to start work by Friday or Monday
  • I will be updating pictures of everyone on staff so expect me to catch you for a quick shot some time in the next 2 weeks.
  • Caleb Waugh will not be continuing employment with us at this time.  

Policy & Procedure

Starting off on the right foot
As new hires start their summer job it's important to help them understand the company culture.  Many new hires want to do a good job but will need help understanding our values.  During the first couple of weeks be willing to help new hires develop good habits and get started on the right foot.  Here are some of the basics that I want to see us modeling and holding each other accountable to. .

Professional Conduct
1. General Conduct
     a) Respect: treat customers, employer, and employees respectfully.
     b) Professionalism
          (1) Do not behave in a way that would not fit in with normal professional conduct.
          (2) No excessive goofing off, etc.
     c) Language
          (1) No use of inappropriate language including swear words or any reference to God,                 Jesus, or Christ outside of a religious discussion.
          (2) Lewd conversation is also prohibited.
          (3) Refrain from discussions involving vulgar subjects, sexual subjects, drugs, alcohol,                partying, and the like.
     d) Discrimination: absolutely no racial slurs or di
scrimination.

Customer Comments

Another realtor from Coldwell Banker of Kearney is bragging up KMS on facebook.  I'm really proud of how you guys are representing us.  Here is what realtor Matt Meister had to say yesterday...
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Ashley McNally, Joyce Clayton, & Carolyn Shorvin each gave us high reviews this past week...  Nice job to Hofer, Kendall Werner, Weinberg, Jones, Wolf, Lanka, Rivas, and Herrera.

Employee Recognition

  • Sam Lanka won the people's choice award
  • Roger won the people's choice award
  • Bill won the people's choice award

Notes from the boss

Leadership - not being proud
Boasting is one of the most common traps we can fall into.  Confidence isn't a bad thing but it doesn't take much to drift into overconfidence.  Let's face it:  we want people to know how good we are and why we are worth being respected.  Since boasting often comes naturally we need to put guardrails in place that help protect us from this temptation.  There are three things we need to remember if we want make sure that boasting doesn't derail our leadership.
1.     Remember where you came from.  One of the best exercises we can do is to stop for a minute and think about how we got started.  What people have taken an interest in us and given us breaks?  How has God opened up doors for us to be here?  If we forget where we came from, we will often lose sight of where we're going.

2.     Remember who you follow.  Most of you know I hold to a Christian worldview.  With that said I want to challenge each of us with a couple of things.  Who you follow matters.  
  • If you don't hold to my particular belief system it is still important for you to be aware of who you are following and how they influence you.  You believe what you believe for a reason and it is always good to evaluate the things that influence you to make sure they are good.  Relationships, books, music, movies, & education all play a role in your beliefs.  
  • If you hold a Christian worldview it's important to remember that we follow Jesus above all else.  If anyone could have boasted it was Jesus.  But he modeled humility rather than pride.  He wants to see His followers do the same.  Honor Jesus means we should honor the relationships and authorities He has in our lives.
  
  3.  Remember that there is more to do.  Boastful people are often bitter because they can't stand to see someone else experience more success than them.  Humble people don't have time to brag because they're too busy serving others and striving for what's next.  One of the best ways to lead is to slow down long enough to listen to people, embrace humility, and serve.

Fun & Interesting

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Bill sent us a picture of our truck next to the "World's Largest Pistachio" located in New Mexico
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Chris reminding us that we need to use ratchet straps when securing 8ft walk boards... not bungies.
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Keaton, Adam, and Cody are back for the summer.
1 Comment

The KMS Scoop 5/3/16

5/3/2016

0 Comments

 
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Company News

  • Jimmy 3 is back in the line up.  Nice work James Salpas!
  • Unfortunately the little Ford will be out of the line up for awhile.  The engine went out on it last week.  We will keep you posted on when it is going to be going again.
  • We will be holding off on the purchase of new ipads at this time.  It is still on our radar to get done this year.  

Staff News

  • Happy birthday to James Salpas.  His birthday is on Saturday.  I think he's turning 28 :)
  • A special thanks went out to Jo last Wednesday for Administrative Professional Day.  Thank you Jo for all the ways you keep the place upbeat and positive.

Policy & Procedure - to foreman & staff with more than 1 year experience

As we come into the busy season I want to remind all of us of the importance of our policy & procedures.  As new staff comes on board they will follow your lead on what is important and what isn't.  New hires don't know the company culture like you do.  This means that even though they have policy & procedures explained in orientation... they won't know what it really looks like until they see you model it.  I wan't to encourage you to do the following.
1.  Your example matters - it is very helpful to new hires to see you modeling what they are suppose to do.  Don't underestimate the power of a good example.  The more we all model consistent behavior the better we can help new hires get where they need to be.
2.  Your words matter - Don't just assume that your example is enough.  Be willing to instruct new hires on what to do.  Pay attention to things that need to be addressed and be ready to coach them along.  Be kind but firm when needed.  Also look for ways to encourage the right behavior.
3.  Be willing to learn & re-learn.  I will be a 'broken record' on policy & procedure so be willing to hear things you've heard before.  The reason we do this is to keep these things fresh in our minds.

Employee Recognition

Customer Comments

  • Chris Rivas - Peoples Choice
  • An area realtor Barb Peterson of Coldwell Banker paid us a very nice comment on facebook this week.  "This company is fantastic.  Take the stress out of your move."
" Appreciated the movers attention to quality and respect for my belongings. Thank you."  Kashael Phillips (nice job to Jones & Brown

​"Worth Every penny!" - Michelle P.  (nice job to Rivas, James, Weinberg, Ian, Adam)

Safety - Complacency in the workplace

Webster’s Dictionary defines complacency as:
self-satisfaction especially when accompanied by unawareness of actual dangers or deficiencies
     Complacency is perhaps one of the biggest problems we face in completing our day to day tasks. We are “used” to things being a certain way each time and unless the obvious comes right out and hits us . . . we can be oblivious to it all. This is state of mind can affect many things such as productivity, quality and safety.
      As we come into busy season it is critical that each of us remember that complacency can cause a variety of concerns for the company.
1.  Safety is the biggest problem.  Complacency while driving can be deadly.  Complacency while moving can cause injury.
2.  Production is the next biggest concern.  Complacency while working can lower the expected production that we expect to complete a job.  This can be compounded if you are modeling a complacent attitude to your co-workers
   There is much danger in going into “autopilot” when working on the job. All too often we don’t realize how complacent we are until we have a near miss or close call. Those events tend to jump start our hearts and focus our attention . . . at least for a little while, on the task at hand.  So please stay sharp as you are working this week.


Notes from the boss
Leadership - not being envious

      Envy is something we need to be constantly on the lookout for and ready to yank out.  If we allow it to take root in our hearts and minds, it will make us unhealthy and unfocused. 
It's easy to become so envious of what seems to be going well for others that we lose sight of how much we have to be thankful for in our own situations.  The comparison trap can make us so obsessed with others that we try to imitate what they're doing instead of initiating what we are supposed to be doing.  God gives unique gifts and to each of us so it is pointless to stress over someone else's talent or popularity.  Envy has a number of dangers and negative impacts on an organization.
1. Envy stifles celebration.  One of the most dangerous pitfalls in leadership is when leaders become envious of someone who reports to them.  When they react out of jealousy, they tend to tear down rather than build up, assume the worst rather than the best, and push others away rather than draw them in.
2.  Envy promotes the lie that life is fair.  If you spend all your effort trying to make sure everything is completely fair, you are setting yourself up for disappointment.  It is impossible to make everyone happy all the time.  It is much better to focus on making your decisions based on the core values of your life and the company.
3.  Envy drags others down.  If we get hung up on comparing ourselves with others in jealousy we tend to pull people down instead of encouraging them.  Instead of trying to raise the level of excellence in the organization we end up dragging quality down.
     Envy can lead people to play political games, embrace mediocrity, make excuses, and become known for they're against rather than what they stand for.  Not only does envy hold leaders back, it paralyzes the entire organization.  If we can learn to celebrate the successes of others, keep our eyes on the unique skills we've been given, and rplace envy with gratitude, we'll be one step closer to leading in an excellent way.

​

Fun & Interesting

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Weinberg & his family were spotlighted on our facebook page this past week.  The article reached 2800 people and we had great feed back from nearly 300 people.  The above comments were pretty cool..  If you haven't read the article and want to
click here.

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Pulling packing for Kearney Public Schools
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Steve chatting with Jo about moving to Korea
0 Comments

The Scoop - 4/26/16

4/26/2016

0 Comments

 
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Company News
Staff News
  • As we near the summer months please keep an eye on the property.  The public tends to assume it is a public access property.  If you see anything unusual or out of place please let me know.  
  • We have hired another summer employee.  His name is Jadon Smith.  He is a UNK student from Bayard Ne in western Nebraska..  He won't start until after finals.  See pic below.
  • We have hired a full time employee named Caleb Waugh.  He will start next week.  He is originally from Kearney.  See pic below
  • Alex Hays is a new hire that I mentioned a couple of weeks ago.  He will be starting work part-time this week.

Policy & Procedure
Just have a few reminders 
  • Quad Cab - If you are parking the quad cab please park it closest to the highway in the line up.  Then the Jimmy's, Ford and then the cube vans.  This gives a nice neat look to the fleet. 
  • Keys - Continue to be proactive in returning keys.  Sam is managing this situation to help us lower the amount of replacements that we have had to make.
  • Clothing -  Make sure that you are picking up your company clothing that may be in trucks or the break room.  If they aren't picked up we will return them to the general inventory.

Employee Recognition
  • Congrats to Bill Werner - won the tip award & Peoples Choice Award
Customer Comments
"From the moment I requested an estimate on the internet to the unloading everyone communicated with me and it was an outstanding experience.  Thank you!" - Lawrence and Sarah levering  (nice job to Sam, Bill, Adam, and Zach)

"They were rock stars.  Quick and polite." - Michelle Ray  (nice job to Sam, Jones, Rivas, and Zach) 

Safety - Flood season
     Last week we were asked to help a business at the mall in Hays KS that had flood damage. It's the time of year where flooding is a reality.  Even though we don't see much flooding in Kearney we are not immune to the possibility.  As we travel around the the state and the country it's good to keep a few things in mind.  
     Listen to weather and flood warnings. Stay away from flood areas. If you have to go somewhere, check radio and television information for news of which areas to avoid. Do not drive through a flooded area. If you come upon a flooded road, turn around and go another way.  Be extremely careful whenever you see water over a road. Even shallow water can conceal a washout of a road or bridge, as well as debris being moved by the flood.If you are caught driving in floodwaters, be aware your vehicle may float briefly but will be moved by currents and will sink. Be especially careful at night, when it is harder to recognize flood dangers.
     Although each emergency is unique, generally the best advice is to get out of your vehicle as soon as it stalls in floodwater. Don't keep trying to start the vehicle. Many deaths have been caused by people trying to move a stalled vehicle. Get out and head for high ground quickly and carefully. You might think your vehicle is a safe place to be during a flood. In fact, it is one of the most dangerous. 
     Driving dangers are among many serious hazards related to floods. Downed power lines causing electrocution, unstable building structures, landslides, chemical and biological hazards in areas touched by floodwaters are also threats to life and health.
     Wherever we are serving our customers this summer be aware of the potential of flooding. Flooding is one of the most common disasters in this country, 


​Fun & Interesting Stuff
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Neslon heading out for another full week of surveys.

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Rivas and Adam loading out a shipment in SIT

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Whose KMS employees childhood picture is this?


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New hire. Caleb Waugh.
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New hire. UNK student Jadon Smith.
0 Comments

The Scoop - 4/19/2016

4/17/2016

0 Comments

 
Company News
Staff News
  • Sales Team receives the Atlas Sales Achievement Club for March 2016.  Highest COD sales of all other Atlas Agents in our market!! (nice job Roger, Nelson, & Jo)
  • Kearney Moving receives the Better Business Bureau Honor Roll Award for 2015-2016
  • Hired Zach Stodden on Friday.  UNK wrestling student.  Will be working through the summer.  See pic below.
  • Hired Walker Johnson on Friday.  Also a UNK wrestling student.  Will work this summer.  See pic below.

Policy & Procedures
Recap from Friday Meeting on policy issues.
  1. Busy season - expect an inflow of approximately 10-12 guys over the next month.  About half are previous summer employees including: Gilsdorf, Ian, Strecker, Marcus, Matt Leigh, Hvranek, Keaton, & Sohler.
  2. Newsletter - The KMS Scoop to communicate with everyone on key weekly issues.  This will be out by Tuesday each week.  Respond each time you have received and read it via text or email.
  3. Accountability - Employee Correction Forms will be expected to be utilized to help everyone stay on track with policy, procedures, profitability, & safety.  
  4. Summer time off - Due to the high volume of the first 6 weeks of the summer time off will be carefully evaluated.  May 23rd - July 8th are considered black out for vacation days off unless there is at least a 6 week prior request.  Memorial Day and the 4th of July we are open and will have work.  
  5. Communication - a) When receiving scheduling texts you don't have to respond unless you don't receive a text.  If you haven't heard from the office by 6pm Sundays & 8pm weekdays you need to call your scheduler.  b)  Respond with timeliness when the office reaches out to you for information.  Use common sense and safety.   c) When connecting with the office try to connect before or after the lunch hour (noon-1pm.)
​

Employee Recognition
Customer Comments
  • Jones - Tip Award
  • Nelson - People's Choice
  • Jo - Peoples Choice
  • "Great guys - very friendly & helpful - appreciate their help - would definitely recommend!" - John & Jill Elliot (nice job to Sam & Adam)
  • "Great.  Made our moving experience go way more smooth."  Luke & Jenny Poore (nice job Jones & Zach)

Safety - Step ladder safety
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Throughout the summer we will be working on and around ladders.  Let's have a safe summer as you use this piece of equipment. Let's look at some basic principles to help us work safely on a ladder:
- When climbing or working on a ladder, maintain three-point contact as much as possible. This means that two hands and one foot, or one hand and two feet should be in contact with the ladder at all times.
- Keep as centered on the ladder as you can. Be very careful to not lean to far away from the ladder because you can cause it to topple.
- Footwear should have clean soles made of a non-skid material. 
- Avoid moving a ladder while you are on it.
- Move carefully on a ladder.
- Do not work on a ladder if you are ill, overly tired or possibly, or dizzy.
- Be careful to not pinch your fingers while closing the step ladder
​- Make sure you have necessary help to properly lift large/heavy items up a ladder


Notes from the boss
Recap of Friday Meeting on Vision
It was good to meet with all of you on Friday.  I wanted to repeat a few points from our meeting just to keep it fresh in our minds.
  1. Encouraged by what I see.  Like I said on Friday I am very encouraged by the growth our company has had over the past several years but especially the last 4 years.  The culture of our company is a bid part of this growth and each of you plays a role in that.  Each of you have shown a level of professionalism that has translated to happy customers.  But we have also seen a family friendly culture of laughter and care that is truly special.
  2. Opportunities for growth.  We touched on a couple of areas of growth that I would like us to keep in mind.  First of all I want to encourage you to grow in your understanding of leadership.  Leadership is not a title but it is your areas of influence.  Whether you are at work or at home you are an influencer of those you are around.  My hope is to see each of you develop your understanding of how to lead.  We also discussed growing in our team perspective.  We each have individual reasons why we work at KMS.  But the more we see our self in the context of a team the more we will grow in our core values.  My challenge to each of you is to evaluate your decisions and ask yourself how it will affect the team.  Will my decisions help or hurt the culture or profitability of the company?
  3. Vision for this upcoming busy season.  KMS has experienced a growth in size over the past 4 years.  While this growth is exciting we have many areas we need to build strength before we can have another growth spurt.  As we start into the busy season we all can be thinking about how to build the strength of the business.  Whether you are involved in the office, mechanics, or out on jobs we all need to look at ways we can get better at what we do.   When each of us look for ways to be more efficient and more effective we help to guarantee a great future for KMS.  

Fun & Interesting Stuff
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Receiving the Sales Achievement Award
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Receiving the Atlas Superior Packing Award & Atlas Hauling Award
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​Receiving the Better Business Bureau Award for 2015-2016
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James has been juicing!!
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Bill stuffing his face!
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​A few guys stopped by Saturday to help Roger remodel his his new house.
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New Hire - Walker Johnson. UNK Student/Summer Help
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New Hire - Zach Stodden. UNK Student/ Summer Help
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    Justin Halbgewachs Owner of Kearney Moving

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