The KMS Scoop - 5/31/16

5/31/2016

Notes from the boss

Focusing on patience
Dealing with frustrating customers, irritating co-workers, or negative circumstance can really try our patience, At some point in our day, week, or year we are going to face something that really gets under our skin. How do you respond? How should you respond. Let me fill you in on a little secret - we don't become patient when things are easy; we tend to learn patience through the storms of life. Patience isn't one of those virtues that come naturally to many of us but the good news is that it can be developed over time. Here are some good things to think about when it comes to being patient.
1. Embrace the process.
Sometimes we find ourselves frustrated because we can't get things accomplished quickly enough. Embracing the process means that we look at the value of the journey itself not just the goal. If we aren't careful we can miss valuable lessons along the way that actually can be just as valuable as the goal itself. Sometimes the experiences that seem inconsequential to us are the training ground to prepare us for the job ahead. There's no true progress for the leader who is unwilling to patiently embrace the process. .
2. Be patient with people.
If we are going to be effective leaders, we also need to learn to be patient with difficult people.  Whether it's a home, a business, or a ministry; everyone has a difficult time with someone. If we can remember that everyone is in the process of developing and learning (including ourselves) it will go a long way in helping us to be more patient.. Being patient doesn't mean that we ignore issues that need to be address but it does mean that we deal with people with the same grace we would want extended to us.

Company News

IMPORTANT SCHEDULING ANNOUNCEMENT
Roger will no longer be doing the scheduling texts. Justin will be overseeing this again. Here is what you need to direct to Justin.
1. Truck break downs and repairs go to Justin
2. Time off requests go to Justin
3. Texts for the following days work will come from Justin
4. Direction for end of the day work & down time will need to be directed to Justin
5. All claims issues need to be directed to Justin
6. All management issues need to be directed to Justin

Please contact Justin first on any of these issues. If you can't reach Justin you may connect with Roger. The reason for this change is because Justin's wife is nearly done with her cancer treatments and his availability has increased.

Note to Summer Staff.
Summer is now in full swing and that means our full summer staff is up and going. If you are summer staff only here are a few things to keep in mind as you get acclimated to Kearney Moving.
1. Deliver an "I'm on it" work ethic. One of things we value is a solid work ethic. I'm proud of how I am seeing many of you embrace this. Continue to respond to your foreman with an agreeable and willing attitude. Then follow up by doing all that you were asked to do.
2. Build good communication with your team. As you are learning new things it's easy to be overwhelmed and it's natural to be reserved in a new environment. However, make sure that you are communicating with your superiors that you understand the instructions you were given. If you are too quiet we don't know if you are grasping things. Don't be afraid to ask questions - we are here to help you.

Note to foreman
As a general reminder please remember the following.
1. If you are the foreman you are to be in 15 minutes earlier than the time in your text.
2. Make sure you are reviewing all of the notes and information on your paperwork before your crew shows up. Pay special attention to the details that the office has entered about your job.
3. Double check your truck equipment and supplies. We want to make sure that you aren't missing anything obvious.

Safety Tip - Plenty of fluids

In summer weather and other hot, humid working conditions, drinking enough water is vital to preventing heat illness. The most serious illness, heat stroke, can be fatal. It occurs when the body’s cooling system fails because of moisture and minerals lost to sweating. To prevent heat illness under hot work conditions

Wear clothing that allows air circulation
If possible, try to stay out of the sun
Take breaks when you can and drink water frequently.

Don’t drink a large quantity of water at once, just keep on sipping. Drinking enough water helps keep the body’s digestive and elimination systems working properly. What is enough water? Eight glasses (eight fluid ounces or about .25 of a liter each) is probably as good a starting point as any. Drinking other beverages and eating waterlogged produce such as lettuce also supplies some of your water requirements. Then adjust your water intake for what seems right for you.
Clear urine, a regular digestive system and supple skin are signs of adequate fluid intake. Headache can be a sign of dehydration, so try drinking water before you pop a pill.
Now, about that old water bottle. If it’s just an old soft-drink container, replace it with one intended for repeated use. Maybe you should get two so one can go in the dishwasher every so often. Try not to handle the bottle, particularly the top, unless your hands are clean.
Plenty of clean water to drink is a privilege enjoyed by workers in this country, with few exceptions. So enjoy drinking your fill for good health.

Customer Comments

Salley Florell
David & Alex were our movers and they were polite and careful with our things. Great employees.

Keith Herald
I was very happy with the moving service provided to me by Kearney Moving. They provided me with "Very professional and careful service." They had the best price of the movers in the area as well, almost half the price of another mover in the Kearney area. (Nice job to Hofer & Herrera)

Anna Polson (from our facebook page)

Policy & Procedure

Attendance Policy
1. Timeliness
a) Arrive on time as instructed and contact foreman or company ASAP if you will be more than 5 min. late
b) Consistent tardiness may be cause for reprimand or termination, and unexcused absences may be cause for reprimand or termination.
c) Employees who are left due to tardiness may travel to the job site at their own expenses or possibly forego hours for that day. Mileage will not be reimbursed. d) If calling in sick, we would like as much notice as possible, with a minimum of 90 minutes’ notice.
2. Recording Hours
a) Enter start and stop times each day (use cell phone time) to the nearest 5-minute increment.
b) Enter unpaid breaks. c) Enter whether they are Atlas hours or Kearney Moving hours. d) Enter vacation or holiday pay. Note: Vacation and holiday pay does not apply to overtime hours.
3. Time off
a) Complete a Time Off Request Form when needed.
b) Company requires two week notice (during summer) unless emergency.
c) Requests made within 48 hours of notice have a high likelihood of being denied.
d) If the job schedule is slow, employees may be able to take time off without advance notice.

0 Comments