The KMS Scoop 5/3/16

5/3/2016

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Company News

Jimmy 3 is back in the line up. Nice work James Salpas!
Unfortunately the little Ford will be out of the line up for awhile. The engine went out on it last week. We will keep you posted on when it is going to be going again.
We will be holding off on the purchase of new ipads at this time. It is still on our radar to get done this year.

Staff News

Happy birthday to James Salpas. His birthday is on Saturday. I think he's turning 28 :)
A special thanks went out to Jo last Wednesday for Administrative Professional Day. Thank you Jo for all the ways you keep the place upbeat and positive.

Policy & Procedure - to foreman & staff with more than 1 year experience

As we come into the busy season I want to remind all of us of the importance of our policy & procedures. As new staff comes on board they will follow your lead on what is important and what isn't. New hires don't know the company culture like you do. This means that even though they have policy & procedures explained in orientation... they won't know what it really looks like until they see you model it. I wan't to encourage you to do the following.
1. Your example matters - it is very helpful to new hires to see you modeling what they are suppose to do. Don't underestimate the power of a good example. The more we all model consistent behavior the better we can help new hires get where they need to be.
2. Your words matter - Don't just assume that your example is enough. Be willing to instruct new hires on what to do. Pay attention to things that need to be addressed and be ready to coach them along. Be kind but firm when needed. Also look for ways to encourage the right behavior.
3. Be willing to learn & re-learn. I will be a 'broken record' on policy & procedure so be willing to hear things you've heard before. The reason we do this is to keep these things fresh in our minds.

Employee Recognition

Customer Comments

Chris Rivas - Peoples Choice
An area realtor Barb Peterson of Coldwell Banker paid us a very nice comment on facebook this week. "This company is fantastic. Take the stress out of your move."

" Appreciated the movers attention to quality and respect for my belongings. Thank you." Kashael Phillips (nice job to Jones & Brown

"Worth Every penny!" - Michelle P. (nice job to Rivas, James, Weinberg, Ian, Adam)

Safety - Complacency in the workplace

Webster’s Dictionary defines complacency as:
self-satisfaction especially when accompanied by unawareness of actual dangers or deficiencies
Complacency is perhaps one of the biggest problems we face in completing our day to day tasks. We are “used” to things being a certain way each time and unless the obvious comes right out and hits us . . . we can be oblivious to it all. This is state of mind can affect many things such as productivity, quality and safety.
As we come into busy season it is critical that each of us remember that complacency can cause a variety of concerns for the company.
1. Safety is the biggest problem. Complacency while driving can be deadly. Complacency while moving can cause injury.
2. Production is the next biggest concern. Complacency while working can lower the expected production that we expect to complete a job. This can be compounded if you are modeling a complacent attitude to your co-workers
There is much danger in going into “autopilot” when working on the job. All too often we don’t realize how complacent we are until we have a near miss or close call. Those events tend to jump start our hearts and focus our attention . . . at least for a little while, on the task at hand. So please stay sharp as you are working this week.

Notes from the boss
Leadership - not being envious

Envy is something we need to be constantly on the lookout for and ready to yank out. If we allow it to take root in our hearts and minds, it will make us unhealthy and unfocused.
It's easy to become so envious of what seems to be going well for others that we lose sight of how much we have to be thankful for in our own situations. The comparison trap can make us so obsessed with others that we try to imitate what they're doing instead of initiating what we are supposed to be doing. God gives unique gifts and to each of us so it is pointless to stress over someone else's talent or popularity. Envy has a number of dangers and negative impacts on an organization.
1. Envy stifles celebration. One of the most dangerous pitfalls in leadership is when leaders become envious of someone who reports to them. When they react out of jealousy, they tend to tear down rather than build up, assume the worst rather than the best, and push others away rather than draw them in.
2. Envy promotes the lie that life is fair. If you spend all your effort trying to make sure everything is completely fair, you are setting yourself up for disappointment. It is impossible to make everyone happy all the time. It is much better to focus on making your decisions based on the core values of your life and the company.
3. Envy drags others down. If we get hung up on comparing ourselves with others in jealousy we tend to pull people down instead of encouraging them. Instead of trying to raise the level of excellence in the organization we end up dragging quality down.
Envy can lead people to play political games, embrace mediocrity, make excuses, and become known for they're against rather than what they stand for. Not only does envy hold leaders back, it paralyzes the entire organization. If we can learn to celebrate the successes of others, keep our eyes on the unique skills we've been given, and rplace envy with gratitude, we'll be one step closer to leading in an excellent way.

Fun & Interesting

Weinberg & his family were spotlighted on our facebook page this past week. The article reached 2800 people and we had great feed back from nearly 300 people. The above comments were pretty cool.. If you haven't read the article and want to
click here.

Pulling packing for Kearney Public Schools

Steve chatting with Jo about moving to Korea

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