The KMS Scoop - 6/13/16

6/14/2016

Notes from the boss

Determination
As the summer heats up it's easy for everyone to get tired. I want to say thank you for how well I see each of you executing. I am encouraged with the level of care and intentionality that I am seeing. As the muscles get tired and the days get long I want to remind each of you that your efforts are paying off. Customers continue to give us outstanding reviews and claims are very reasonable. Sometimes it's easy to let things slip because we are weary or frustrated.
Remember that one of our core values is "to be passionate and determined." What does that mean? It means that we continue to do our best even when those frustrations come. Why? Yes it's good for the company when you work with determination but it's also good for you. Every day we have the opportunity to develop our character. Our character stays with us long after the work is done. Character translates to all areas of our life. If you are passionate and determined in whatever you do you will be a huge blessing to those around you and I believe you will live a much more meaningful life. Thank you for the "passion and determination" you are modeling today.

Company News

Jimmy 2 has the AC fixed
Quad cab should have AC fixed by Weds of this week
Kearney Public job - floor covering will start going in this week to prepare for moving all teachers materials.

Customer Comments

This was from a friend of mine ... "Justin, I was sitting in the stands in Amherst at a softball game on Wednesday and over heard a couple families talking about moving. One of them mentioned that their friend used Kearney Moving and said the service was outstanding. They said the guys loaded boxes into the truck and then (not walked), but ran back to the house to get more boxes. He just went on and on about how awesome his experience was. So great job to you and your employees!!! People are noticing and the word is getting around. Your employees outstanding service is the best advertisement you ask for. "
Kathy Ulrich - "The overall experience was very good. Respectful and hardworking crew. Appreciated your ability to accomodate our convoluted time schedule. If you ever need a recommendation please call!! It would be my pleasure! (nice job to Sam, Sohler, Adam, James, Rivas.)
Adams land & cattle. Wonderful. The crew helped us move everything out - even the stuff not going to storage. (nice job to Havranek, Strecker, Walker)

Employee Recognition

Sam Lanka - People's Choice award
James Wolf - People's Choice award

Staff News

Adam Herrera Update. Adam's baby boy (Bryceton) will be coming home from the hospital in Omaha this week. Adam said he's stable and the doctors want to wait a few months before they consider surgery. Thanks for the prayers and Adam should be back to work by Saturday.
Bill Werner. As many of you know... Bill's home was hit by a drunk driver a few weeks ago. He and his wife found a new place to live and have moved in.
Justin's wife is officially through with cancer treatments. Thank you to everyone who has helped us out and prayed for us. I am very thankful for the KMS team.
Chis Brown's Birthday on Saturday!

Policy & Procedure - reminders

Please park the straight trucks according to Sam's drawing on the bulletin board

Make sure your time off requests are turned in on time and accurately. We are not always able to grant time off if they are not done according to policy
When unloading trucks make sure that small items are not buried under pads.
Timeliness - I want to comment on 2 things. 1) If you like to run early that's great but you are not to clock in early than 15 minutes before your assigned time. 2) Some of you are cutting it a little too close on being here on time. You are expected to be clocked in at your assigned time and not driving onto the lot.