The Scoop - 4/19/2016

4/17/2016

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Company News

Staff News

Sales Team receives the Atlas Sales Achievement Club for March 2016. Highest COD sales of all other Atlas Agents in our market!! (nice job Roger, Nelson, & Jo)
Kearney Moving receives the Better Business Bureau Honor Roll Award for 2015-2016

Hired Zach Stodden on Friday. UNK wrestling student. Will be working through the summer. See pic below.
Hired Walker Johnson on Friday. Also a UNK wrestling student. Will work this summer. See pic below.

Policy & Procedures

Recap from Friday Meeting on policy issues.

Busy season - expect an inflow of approximately 10-12 guys over the next month. About half are previous summer employees including: Gilsdorf, Ian, Strecker, Marcus, Matt Leigh, Hvranek, Keaton, & Sohler.
Newsletter - The KMS Scoop to communicate with everyone on key weekly issues. This will be out by Tuesday each week. Respond each time you have received and read it via text or email.
Accountability - Employee Correction Forms will be expected to be utilized to help everyone stay on track with policy, procedures, profitability, & safety.
Summer time off - Due to the high volume of the first 6 weeks of the summer time off will be carefully evaluated. May 23rd - July 8th are considered black out for vacation days off unless there is at least a 6 week prior request. Memorial Day and the 4th of July we are open and will have work.
Communication - a) When receiving scheduling texts you don't have to respond unless you don't receive a text. If you haven't heard from the office by 6pm Sundays & 8pm weekdays you need to call your scheduler. b) Respond with timeliness when the office reaches out to you for information. Use common sense and safety. c) When connecting with the office try to connect before or after the lunch hour (noon-1pm.)

Employee Recognition

Customer Comments

Jones - Tip Award
Nelson - People's Choice
Jo - Peoples Choice

"Great guys - very friendly & helpful - appreciate their help - would definitely recommend!" - John & Jill Elliot (nice job to Sam & Adam)
"Great. Made our moving experience go way more smooth." Luke & Jenny Poore (nice job Jones & Zach)

Safety - Step ladder safety

Throughout the summer we will be working on and around ladders. Let's have a safe summer as you use this piece of equipment. Let's look at some basic principles to help us work safely on a ladder:
- When climbing or working on a ladder, maintain three-point contact as much as possible. This means that two hands and one foot, or one hand and two feet should be in contact with the ladder at all times.
- Keep as centered on the ladder as you can. Be very careful to not lean to far away from the ladder because you can cause it to topple.
- Footwear should have clean soles made of a non-skid material.
- Avoid moving a ladder while you are on it.
- Move carefully on a ladder.
- Do not work on a ladder if you are ill, overly tired or possibly, or dizzy.
- Be careful to not pinch your fingers while closing the step ladder
- Make sure you have necessary help to properly lift large/heavy items up a ladder

Notes from the boss

Recap of Friday Meeting on Vision
It was good to meet with all of you on Friday. I wanted to repeat a few points from our meeting just to keep it fresh in our minds.

Encouraged by what I see. Like I said on Friday I am very encouraged by the growth our company has had over the past several years but especially the last 4 years. The culture of our company is a bid part of this growth and each of you plays a role in that. Each of you have shown a level of professionalism that has translated to happy customers. But we have also seen a family friendly culture of laughter and care that is truly special.
Opportunities for growth. We touched on a couple of areas of growth that I would like us to keep in mind. First of all I want to encourage you to grow in your understanding of leadership. Leadership is not a title but it is your areas of influence. Whether you are at work or at home you are an influencer of those you are around. My hope is to see each of you develop your understanding of how to lead. We also discussed growing in our team perspective. We each have individual reasons why we work at KMS. But the more we see our self in the context of a team the more we will grow in our core values. My challenge to each of you is to evaluate your decisions and ask yourself how it will affect the team. Will my decisions help or hurt the culture or profitability of the company?
Vision for this upcoming busy season. KMS has experienced a growth in size over the past 4 years. While this growth is exciting we have many areas we need to build strength before we can have another growth spurt. As we start into the busy season we all can be thinking about how to build the strength of the business. Whether you are involved in the office, mechanics, or out on jobs we all need to look at ways we can get better at what we do. When each of us look for ways to be more efficient and more effective we help to guarantee a great future for KMS.

Fun & Interesting Stuff

Receiving the Sales Achievement Award